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Frequently Asked Questions

Frequently Asked Questions

Questions About THE COMPANY

A. Venus Drugs & Cosmetics is a manufacturer, importer and exporter of natural cosmetics, perfumes and other related products. dealing with companies of national and international repute in personal care products.

Venus Drugs & Cosmetics ltd. Is an associated company of one of India’s largest & oldest Ayurvedic company more than 100 years old viz “The Zandu Pharmaceutical Works Ltd.”

The company has been engaged in the manufacturing of cosmetic products through several years by importing Packing Materials from Italy, the company has started its production and since then the company is engaged in the production and developing innovative cosmetic and perfumery products as well as developing Brand Manufacturing Products.

Mr. Kishore Shah, President of the company with a strong family background of manufacturing cosmetics, perfumery and food products and has created several products which were introduced for the first time in India.

A. They have been in the business since the last 15 years

A. Our spacious factory is located in near Mumbai in the natural scenic beauty of Raigad District in the foothill of Lonavla (Hill Station) and has its registered office at Venus House, Off Sadhana Mills, S.Amrutwar Marg, Worli, Mumbai – 400013.

A. Hair, Skin & Personal Care products

A. Yes. They are the manufacturers and hold the rights in India to manufacture, market and sell.

A. We offer 100% guarantee on all our products. We believe that our products are unparalleled in excellence and value. We are backed by ZANDU – a 100 year old traditional herbal Indian multinational Company.

A. We cannot provide individual visits to the factory, but can arrange a tour for groups interested in Ayurveda and its applications. Email us at to arrange a visit.

Frequently Asked Questions

Questions About THE CUSTOMERS

A. People who respect the environment, who love nature, who appreciate natural colours and odours. People willing to take responsibility for their own health and well-being. People wishing to eliminate all that is lifeless and chemical-based from their lives, and who seek essential, traditional values.

A. Apart from the whole of India, our customers are located worldwide. At the moment, our most important markets are in Belgium, Italy, France, USA, Malaysia, South Africa and UAE.

A. Venus DC products have been tested on, and found to be compatible with all skin types.

Frequently Asked Questions

Questions About THE PRODUCTS

A. The NEPSIS formulation was invented by Mr Kishore Shah along with Marielle Castaing 10 years ago. Since then NEPSIS products have experienced steady growth and constant customer satisfaction.

A. Venus DC, at our factory near Mumbai, India. Please see the “About Us” page for more information.

A. Ayurveda is from India, and is more than 5,000 years old. “Ayur” means life and “Ved” means knowledge. This holistic science is the knowledge of complete balance of the Body, Mind and spirit, including the emotions and psychology, on all levels. It includes in its consideration, longevity, rejuvenation and self-realization therapies through herbs, diet, exercise, yoga, massage, aromas, tantras, mantras, and meditation. According to Ayurvedic tradition health is the balance of elements air, earth, fire, and water-and illness is as excess or deficiency of any particular element. Ayurveda treats illness at its source, rather than at the level of symptoms, and helps an individual to take responsibility for their own health and well-being.

Please see the “About Ayurveda ” page for more information.

A. Being natural, these products do not have any side effects, are soft on the skin and have a natural feeling. They are meant for daily use by people who believe in the benefits of Nature.

A. These ayurvedic products do not have an alternative. Cheaper products contain industrial chemistry – Venus blends
contain only the finest natural herbs selected for their exceptional state of vibrancy & purity.

A. Our products have been tested and certified by a major laboratory for toxicological studies. This accredited research organisation performs a wide range of toxicological studies for pharmaceutical and chemical industries from private and public sectors wishing to obtain national and international registration of new products.

A. Please see each individual product page for pricing information. Don’t forget that global UPS delivery is included in the price!

Frequently Asked Questions


A. Any order implies a full and unreserved acceptance of our terms and conditions. Please study them before passing your order.

A. With more than 40 million member accounts in over 38 countries worldwide, PayPal is the world’s largets online payment service. PayPal makes sending money as easy as sending email. Any PayPal member can instantly and securely pay for Venus DC items with their credit card online.

A. Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient (Venus DC) doesn’t receive sensitive financial information like your credit card or bank account number.

A. When you send a payment using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number. For more details visit

A. Yes. UPS insures your shipment for loss or damage. We have exclusive tie-up with them for a committed timely delivery.

A. Contact us immediately for a free replacement.

A. Yes, but we would like to know the reason. Return the package to: Venus House, Off Sadhana Mills, S.Amrutwar Marg, Worli, Mumbai – 400013 INDIA. We will reimburse you within 30 days.

A. Yes. For no extra cost we will provide you with a complimentary gift-wrap. At the same time as you place your order, email us at

Frequently Asked Questions


A. Yes. But with prior permission and agreement. Email us at

A. Try There are several other sites available – try doing a search on the word “ayurveda” at (for example) Google or Yahoo.

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